How to set up a softphone account?

How to set up a softphone account?

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The softphone performance has a huge dependency on the network connection and the computer’s own performance.

It is suggested that you connect your computer to a wired connection instead of Wi-Fi connection.

A Wi-Fi connection could result in undermined call quality. You may experience call drops, dialing delays when your computer is connected through Wi-Fi.

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Even though your Wi-Fi speed test shows a satisfactory download speed, the Wi-Fi connection could still be a problem for your phone service.

  1. Download X-Lite(or other softphone software) at the following link if you don’t have one in your PC.

http://www.counterpath.com/x-lite-for-windows-download.html

  1. Run the downloaded file and install the software.

  2. Open X-Lite. Click “Softphone” and then click “Account Settings” at the upper
    left corner.

softphone set up

  1. Fill in the “SIP Account” as the following:

Account name: Varsity Ads (Just a descriptive name, enter anything you like)
User ID: Your extension number followed by a trailing “1”.
For example, if your extension number is 201, enter 2011.If you extension number is 205, enter 2051.
Domain: 192.168.1.57 (must match your call server IP address)
Display name: Howard Lee – 201 (a descriptive name), Then click “OK”.

softphonr set up

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